Privacy Policy

Last updated: June 30, 2025

1. Introduction

Alefbits LLC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and contact information (email, phone, address)
  • Company information
  • Professional details related to your automotive software needs
  • Communication preferences

2.2 Technical Information

We automatically collect certain technical information:

  • IP address and browser information
  • Device and operating system details
  • Website usage analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

  • Responding to your inquiries and providing customer support
  • Delivering our automotive software solutions and services
  • Improving our website and services
  • Sending relevant product updates and technical information
  • Compliance with legal obligations

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on:

  • Consent: When you provide explicit consent (e.g., contact forms)
  • Legitimate Interest: For business operations and service improvement
  • Contract: To fulfill our contractual obligations
  • Legal Obligation: To comply with applicable laws

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service providers who assist in our operations
  • Legal authorities when required by law
  • Business partners for joint projects (with your consent)

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Contact information is typically retained for 3 years after last contact.

8. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access: Request information about your personal data
  • Rectification: Correct inaccurate personal data
  • Erasure: Request deletion of your personal data
  • Portability: Receive your data in a structured format
  • Restriction: Limit processing of your data
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent at any time

9. International Data Transfers

We may transfer your data to countries outside the EEA. When we do, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

10. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16.

11. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website.

12. Contact Information

For questions about this Privacy Policy or to exercise your rights, please contact us:

Alefbits LLC

Email: info@alefbits.com

Address: B302-B303 Arc Business Park, B123, Smart Village, Giza, Egypt

13. Data Protection Officer

If you have concerns about our data processing activities, you may contact our Data Protection Officer at:info@alefbits.com

14. Supervisory Authority

You have the right to lodge a complaint with a supervisory authority, particularly in the EU member state where you reside, work, or where an alleged infringement occurred.