Contact Us
Reach out to our team for information about our products, services, or to discuss your project needs.
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Contact Information
Address
Alefbits LLC
B302-B303 Arc Business Park
B123, Smart Village, Giza, Egypt
Business Hours
Monday to Friday: 9:00 AM - 6:00 PM CET
Frequently Asked Questions
What type of support do you offer for your software products?
We provide comprehensive technical support for all our software products, including implementation assistance, troubleshooting, and regular updates. Our support team is available via email and phone during business hours, and we offer premium support packages with extended hours and dedicated support engineers.
Can you customize your solutions for our specific needs?
Absolutely. While our products are designed to be easily integrated as-is, we understand that every project has unique requirements. Our team offers customization services to adapt our solutions to your specific use cases, hardware platforms, or performance requirements.
Do you offer training for your products?
Yes, we provide comprehensive training programs for our software solutions. These can be delivered on-site at your location, at our offices, or through virtual sessions. Our training covers both theoretical aspects of the protocols and practical implementation considerations.
How long does a typical implementation take?
Implementation timelines vary based on the complexity of your project, the specific protocols required, and your existing infrastructure. Typically, basic implementations can be completed in 2-3 months, while more complex projects involving multiple protocols or custom features may take 4-6 months. Our team can provide a more accurate timeline after an initial consultation.